FAQs

Is towing covered under collision?

In the case of an accident, yes. A general breakdown tow might be covered under an additional towing and roadside policy.

What happens when your car gets towed after an accident?

If you are not at fault or have full coverage, it is easiest to let it go to the tow yard and let your insurance handle it. If you have liability only, please consider paying to take it directly to your home or a repair shop to limit your out of pocket expenses.

Does insurance reimburse for towing?

If you have additional towing coverage, you should be reimbursed. Paying for a qualified tow service of choice and then getting reimbursed is preferable to relying on your insurance company’s cheap tow service.

How much can a towing company legally charge?

In most places, private towing is not regulated. Search for nearby tow companies and check their ratings and reviews. If comparing similarly rated companies, look at the quantity of reviews.

Can you tow my vehicle if it is in a parking garage?

Possibly! Be sure to know the height of the garage when you call. The tow company will need that info to determine if they have the capability.

What information do I need to get my car towed?

  • Your specific location. Consider using your phone to drop a pin on a map and send it to the dispatcher.
  • Year, make, and color of your vehicle. If you know what might be wrong with the vehicle, let them know.
  • Your full name and cell number.
  • The final destination
  • How you will be paying.

If my vehicle is damaged beyond repair, what can I do with it?

If you do not have full-coverage and your vehicle is at a tow yard, please handle it as quickly as possible. This reduces both your costs and the tow company’s costs. Some tow services will negotiate a lower price if you can sign the title over to them.

When Do I Need a Heavy-Duty Tow Truck Service?

A qualified tow company will use the safest equipment for the job. Sometimes a large wrecker will be necessary even for small cars in the case of long winching distances, steep embankments, and water recoveries. Make sure to give an honest, accurate assessment of your vehicle’s situation.

Do I need to be with my vehicle to receive service?

Your presence is always preferred. Being there protects you and the tow service by having both parties present.

Does towing expose my car or truck to rough handling?

It should not if you hire a professional company over a cheap tow service. A professional will load and secure your vehicle according to the manufacturer’s requirements. Failing to do so can cause major damage. Todays vehicles are designed to be towed with wheel straps. A chain or hook to your car’s suspension will cause damage you may not notice until it is too late.

How do I get my vehicle out of impound?

The procedure varies greatly between police departments and tow companies. It is always best to call them for this info before wasting a trip there.

Can you move my car from impound to the repair shop?

Considering that the police do not have a hold on your vehicle, the answer is usually yes. You can either pay the owed fees plus the re-tow (your insurance will handle this if you have full coverage) or you can ask the repair shop if they are willing to cover the fees and add them to your repair bill.

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