Accident Recovery

Southside Wrecker offers full accident recovery services: we secure and assess the crash scene, stabilize the damaged vehicle, safely remove it from the road using heavy-duty recovery gear, clear any debris, and tow it to the location you choose — whether a repair shop, storage lot, or safe holding area.

Yes. We can document the recovery — including photos and written condition reports at pickup and drop-off — to assist with your insurance claim. We also provide detailed recovery records, which you can share with your insurer to help with claim processing.

Accident recovery deals with notably more complex and hazardous situations than standard towing. It often involves damaged, immobile, or unsafe vehicles after collisions, requiring special equipment (winches, stabilizers, cranes) and a trained crew to safely extract and transport vehicles. 

First, ensure safety — turn on hazard lights, move passengers out of harm’s way, and if possible, shift the vehicle out of traffic. If there are any hazards (fuel leaks, broken glass), avoid touching anything. Document the scene with photos and call us as soon as you’re safe so we can dispatch help promptly.

Response time depends on traffic and your exact location, but we aim for rapid dispatch as soon as you call, typically arriving within 45 minutes.

No — our trained crew uses proper stabilization, rigging and heavy-duty equipment to minimize further damage. We assess the safest recovery method depending on the damage, and handle your vehicle with care to preserve its condition throughout the recovery and tow.

Cost varies depending on the severity of damage, complexity of the recovery, equipment and manpower needed, time of day, and distance to the tow location. We assess each accident individually and provide a clear, written estimate before starting work.

Yes — we operate 24/7. Accidents don’t follow a schedule, and neither do we. You can call at any hour, and our recovery team will mobilize to assist, day or night.

Absolutely. Southside Wrecker is equipped to handle recovery and towing for commercial vehicles — including vans, light trucks, box trucks, and other service vehicles — using appropriate rigs and trained personnel to manage larger, heavier loads safely.